Welcome to Our Photography Community

At Photo Camera Gear Store, we serve photographers who share our passion for quality, authenticity, and the perfect shot. Whether you’re a vintage film enthusiast exploring 35mm for the first time, a professional expanding your medium format collection, or a digital innovator seeking reliable equipment, we’re here to support your creative journey.

Our Commitment: These terms reflect our dedication to providing exceptional service while protecting both our valued customers and our business. We believe in transparency, fairness, and building lasting relationships with the photography community.

1. Acceptance of Terms

By accessing and using photocameragear.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website and services.

2. Products and Services

Product Range

We specialize in photography equipment including:

  • Film formats: 120 Film, 35mm Film, Brand New Film, Expired Film
  • Cameras: 120 Medium Format Film Cameras, 35mm Film Cameras, Cameras under £50
  • Lenses: All Camera Lenses, Canon Camera Lenses, Camera Lens Filters, Camera Lens Caps
  • Accessories: Camera Bags, Camera Batteries, Camera Cases, Camera Flashes, Darkroom Equipment
  • Digital Corner products for hybrid photographers

Product Descriptions

We strive to provide accurate product descriptions, specifications, and pricing. However, occasional errors may occur. We reserve the right to correct any errors and update information at any time without prior notice.

Special Product Notes

Film Products: Expired film is sold “as-is” and cannot be returned due to specialized storage requirements. All film products become non-returnable once opened.

Darkroom Equipment: Once opened or used, darkroom equipment cannot be returned to ensure product integrity for our community.

3. Ordering and Payment

Order Process

  • Order Verification: We double-check all equipment before shipment
  • Processing Time: 1-2 business days
  • Order Acceptance: Your order constitutes an offer to purchase, which we accept when we ship the items

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are listed in the currency shown on the website. Additional customs duties, taxes, or fees may apply for international orders and are the customer’s responsibility.

4. Shipping and Delivery

Shipping Methods

  • Standard Shipping: $12.95 (Free on orders over $50) via DHL or FedEx
  • Free Shipping: Available on orders over $50 via EMS

Delivery Times

  • Standard Shipping: 10-15 business days after shipment
  • Free Shipping: 15-25 business days after shipment

Shipping Regions

We ship globally with the exception of some Asian countries and remote regions. Delivery times may vary based on customs processing in your country.

Customer Responsibility: You are responsible for providing accurate shipping information. Additional charges may apply for address corrections or reshipments due to incorrect addresses provided.

5. Returns and Exchanges

Return Policy

We offer a straightforward 15-day return and exchange policy from the date you receive your items.

Return Conditions

  • Items must be returned within 15 days of delivery
  • Products must be in original, unused condition
  • All original packaging and materials must be included
  • Items must show no signs of use or wear
  • Proof of purchase is required

Non-Returnable Items

  • Expired Film
  • Darkroom Equipment that has been opened or used
  • Opened Film of any type (35mm, 120 Film, Brand new film)
  • Digital Corner products once opened
  • Items marked as final sale or clearance

Return Process

  1. Contact our team at [email protected] within 15 days
  2. Complete the return request form with all required information
  3. Wait for approval and shipping instructions (1-2 business days)
  4. Package items securely with all original materials
  5. Ship to our return address using a trackable service

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error or defective products. We recommend using trackable shipping services and purchasing insurance for valuable camera equipment.

6. User Obligations and Responsibilities

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

Prohibited Activities

  • Misusing product information or images
  • Placing fraudulent orders
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the website
  • Providing false or misleading information

Age Requirement

You must be at least 18 years old to place an order or have parental consent.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Photo Camera Gear Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

Product Use

Photo Camera Gear Store shall not be liable for any damages arising from the misuse or improper handling of photography equipment purchased from our store.

Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.

Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the purchase price of the products in question.

Professional Use: While we serve both amateur and professional photographers, professional users are expected to exercise the higher standard of care appropriate to commercial photography environments.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and protect your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through friendly negotiation first, with mediation or legal action in Dallas, US as a last resort.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Us

Our photography-loving customer service team understands your gear needs to be perfect for capturing those special moments.

Email: [email protected]

Address: 2534 Fancher Drive, Dallas, US 75247

Please include your order number in all communications for faster service.

“We treat your concerns with the same care we’d want for our own photography equipment. Happy shooting!”
– The Photo Camera Gear Store Team